Remote IT Asset & Device Lifecycle Coordinator

FedEx Freight, Inc.; South Carolina; On-site; USD 42,000 - 68,000; Full time

Job summary

FedEx Freight, Inc. is seeking a remote-but-local role within 50 miles of Richland, MS to support end user device lifecycle operations.

Responsibilities include coordinating device repair, managing inventory, and distributing devices to fulfill user requests, with collaboration across IT, vendors, and logistics teams. The role emphasizes adherence to enterprise standards, documentation of workflows, and participation in compliance reviews and lifecycle reporting.

Qualifications

• Associate's degree in IT, supply chain, business administration, or related field.
• 2 years of experience in IT asset management, device lifecycle operations, or logistics.
• Familiarity with repair processes, warranty management, and vendor coordination.
• Knowledge of inventory management systems and asset tracking practices.
• Understanding of IT governance, compliance, and lifecycle management standards.
• Experience with ticketing tools such as ServiceNow preferred.
• Strong organizational and problem-solving skills.
• Ability to lift/carry IT equipment weighing up to 75 pounds; must be able to travel.

Responsibilities

• Coordinate device repair activities including vendor warranty claims and internal service processes.
• Manage inventory of end user devices, peripherals, and replacement parts.
• Oversee device distribution to ensure timely fulfillment of user requests.
• Collaborate with IT support and logistics teams to align repair and distribution services with enterprise standards.
• Document repair workflows, distribution activities, and asset tracking information.
• Support compliance reviews, audits, and lifecycle reporting for end user devices.
• Provide technical support to Business partners, peers and contract personnel.
• Escalate complex or unresolved issues to Support Services Level 2 or engineering/App Dev teams.
• Perform other duties as assigned.
• Comply with all applicable laws/regulations and company policies.

Education

Associate's degree in IT / supply chain

Tools

ServiceNow

Job description

FedEx Freight, Inc. is seeking a remote-but-local role within 50 miles of Richland, MS to support end user device lifecycle operations.

Responsibilities include coordinating device repair, managing inventory, and distributing devices to fulfill user requests, with collaboration across IT, vendors, and logistics teams. The role emphasizes adherence to enterprise standards, documentation of workflows, and participation in compliance reviews and lifecycle reporting.