Remote IT Asset & Device Lifecycle Specialist

FedEx Freight, Inc.; Forest Park (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

FedEx Freight, Inc. is seeking an IT asset lifecycle coordinator to support end user devices, manage repairs, and ensure timely distribution.

This remote role requires residing within 50 miles of a FedEx Freight location in Conley, GA, and collaboration with IT, vendors, and logistics partners to meet enterprise standards. You will maintain device inventories, track parts, and document workflows while supporting compliance reviews and lifecycle reporting.

Qualifications

• Associate's degree in information technology, supply chain, business administration, or related field.

Responsibilities

• Coordinate device repair activities including vendor warranty claims and internal service processes
• Manage inventory of end user devices, peripherals, and replacement parts
• Oversee device distribution to ensure timely fulfillment of user requests
• Collaborate with IT support and logistics teams to align repair and distribution services with enterprise standards
• Document repair workflows, distribution activities, and asset tracking information
• Support compliance reviews, audits, and lifecycle reporting for end user devices
• Provides technical support to Business partners, peers and contract personnel including guidance to ensure adherence to Support Services standards and best practices.
• Escalate complex or unresolved issues to Support Services Level 2/ or engineering/App Dev teams
• Perform other duties as assigned
• Comply with all applicable laws/regulations, as well as company policies/procedure

Skills

Organizational skills

Problem-solving

Communication skills

Attention to detail

Collaboration

Physical stamina

Education

Associate's degree in information technology

Associate's degree in supply chain

Associate's degree in business administration

Tools

ServiceNow

Job description

FedEx Freight, Inc. is seeking an IT asset lifecycle coordinator to support end user devices, manage repairs, and ensure timely distribution.

This remote role requires residing within 50 miles of a FedEx Freight location in Conley, GA, and collaboration with IT, vendors, and logistics partners to meet enterprise standards. You will maintain device inventories, track parts, and document workflows while supporting compliance reviews and lifecycle reporting.