Remote IT Asset & Device Lifecycle Coordinator

FedEx Freight, Inc.; Hayward (CA); On-site; USD 61,000 - 88,000; Full time

Job summary

FedEx Freight, Inc. is seeking an IT Asset & Device Lifecycle Coordinator to support end-user device lifecycle operations from a remote position, with residency within 50 miles of Hayward, CA.

You will coordinate repairs, manage inventory, and ensure timely distribution of equipment in collaboration with IT, vendors, and logistics teams. You will document workflows, assist with compliance and lifecycle reporting, and provide technical support to partners and contract personnel while upholding

Qualifications

• Associate degree in IT, supply chain, or related field.
• 2 years experience in IT asset management, device lifecycle operations, or logistics.
• Familiarity with repair processes, warranty management, and vendor coordination.
• Knowledge of inventory management systems and asset tracking.
• Understanding of IT governance, compliance, and lifecycle management standards.
• Experience with ServiceNow or similar ticketing tools.
• Strong organizational and problem-solving skills.
• Ability to lift approximately 75 pounds and travel as required.

Responsibilities

• Coordinate device repair activities including vendor warranty claims and internal service processes
• Manage inventory of end user devices, peripherals, and replacement parts
• Oversee device distribution to ensure timely fulfillment of user requests
• Collaborate with IT support and logistics teams to align repair and distribution services with enterprise standards
• Document repair workflows, distribution activities, and asset tracking information
• Support compliance reviews, audits, and lifecycle reporting for end user devices
• Provide technical support to business partners, peers and contract personnel including guidance to ensure adherence to Support Services standards and best practices
• Escalate complex or unresolved issues to Support Services Level 2 or engineering/App Dev teams
• Perform other duties as assigned
• Comply with all applicable laws/regulations, as well as company policies/procedure

Skills

IT asset management

Device lifecycle operations

Vendor coordination

Inventory management

ServiceNow

Collaboration

Communication

Problem-solving

Attention to detail

Lifting ability

Education

Associate's degree in information technology, supply chain, business administration, or related field

Tools

ServiceNow

Job description

FedEx Freight, Inc. is seeking an IT Asset & Device Lifecycle Coordinator to support end-user device lifecycle operations from a remote position, with residency within 50 miles of Hayward, CA.

You will coordinate repairs, manage inventory, and ensure timely distribution of equipment in collaboration with IT, vendors, and logistics teams. You will document workflows, assist with compliance and lifecycle reporting, and provide technical support to partners and contract personnel while upholding