Remote IP Strategic Growth Account Manager

Clarivate Plc; United States; Remote; USD 130,000 - 175,000; Full time

Job summary

Clarivate Plc is seeking a Strategic Account Manager to lead revenue growth across a portfolio of strategic accounts in the United States. You will serve as the trusted advisor to executive stakeholders across IP, Legal, Innovation, R&D, Brand Protection, and Business Leadership, driving success through value-based selling and cross-functional collaboration.

The role emphasizes multi-year account planning, renewal and retention, and cross-sell opportunities across Clarivate’s patent, trademark,

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 10+ years of experience in enterprise sales, strategic account management, business development, customer success, or related commercial roles
• 7+ years of experience managing complex B2B sales cycles and customer relationships
• Experience supporting Intellectual Property, Patent, Trademark, Innovation, Legal, R&D, Brand Protection, Technology, or Information Services organization

Responsibilities

• Own and grow revenue across an assigned portfolio of strategic accounts.
• Develop and execute comprehensive multi-year account plans that align with customer business priorities and growth objectives.
• Identify and pursue cross-sell, upsell, whitespace, and expansion opportunities across Clarivate’s Patent, Trademark, IP Management, Analytics, and Services portfolios.
• Build and maintain a healthy pipeline of qualified opportunities to support short-term and long-term growth objectives.
• Leverage account intelligence and market insights to prioritize growth initiatives and maximize account penetration.
• Coordinate executive sponsorship programs and strategic account governance activities.
• Establish and maintain trusted advisor relationships with executive sponsors, key decision-makers, and influencers.
• Develop stakeholder engagement plans that expand relationships across business, legal, innovation, technology, procurement, and operational functions.
• Conduct Executive Business Reviews (EBRs) and strategic account reviews focused on customer outcomes, value realization, business priorities, and growth opportunities.
• Gain a deep understanding of customer strategies, innovation initiatives, challenges, and organizational goals.
• Position Clarivate solutions as strategic enablers that support customer objectives and deliver measurable business value.
• Lead renewal strategy and execution across assigned accounts to achieve or exceed retention targets.
• Partner with Customer Success, Professional Services, Product Specialists, and Support teams to drive solution adoption and customer value realization.
• Identify account risks proactively and develop mitigation strategies to protect revenue and strengthen customer relationships.
• Monitor customer health, engagement, and business outcomes to support long-term retention and growth.
• Cultivate customer advocacy and reference relationships.
• Manage complex, enterprise-level sales cycles involving multiple stakeholders and business units
• Lead proposal development, business case creation, contract negotiations, and commercial discussions
• Develop and present value-based ROI and business outcome narratives to executive stakeholders
• Negotiate pricing, contract terms, and commercial agreements within established guidelines
• Maintain high levels of forecast accuracy, pipeline management, and CRM discipline
• Collaborate with Legal, Finance, Product Management, Marketing, Services, and Customer Success teams to achieve customer and business objectives
• Stay current on trends impacting Intellectual Property, innovation management, R&D, patent strategy, trademark protection, AI-enabled workflows, and legal technology
• Share competitive intelligence, customer insights, and market feedback with internal stakeholders
• Act as the voice of the customer by identifying emerging customer needs and market opportunities
• Contribute to account management best practices and sales excellence initiatives across the organization

Skills

Enterprise sales

Strategic account management

Business development

Customer success

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Clarivate Plc is seeking a Strategic Account Manager to lead revenue growth across a portfolio of strategic accounts in the United States. You will serve as the trusted advisor to executive stakeholders across IP, Legal, Innovation, R&D, Brand Protection, and Business Leadership, driving success through value-based selling and cross-functional collaboration.

The role emphasizes multi-year account planning, renewal and retention, and cross-sell opportunities across Clarivate’s patent, trademark,