Strategic IP Implementation Consultant

Clarivate; Alexandria (VA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Prescription drug coverage

Life insurance

401k with match

Long term disability

Vacation

Sick time

Volunteer time

Discount programs

Job summary

Clarivate seeks an Implementation Consultant to join our Intellectual Property team. You will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices, and act as a trusted advisor to maximize value and deliver an exceptional client experience.

The role is full-time and hybrid, requiring EST hours with two in-office days in the United States.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 5+ years in a client implementation or client-facing role.
• IP industry experience, e.g. patent paralegal background.

Responsibilities

• Implement, configure, and deploy Clarivate software solutions.
• Analyze and interpret business requirements, use cases, workflows, and data to implement appropriate solutions.
• Identify, diagnose, and troubleshoot software product issues in collaboration with Product and Support teams.
• Coordinate with cross-functional teams and stakeholders to ensure cohesive service implementation delivery.
• Provide support and knowledge sharing throughout all phases of the implementation project scope.
• Perform and document implementation tasks using defined procedures and systems.
• Contribute to the development and improvement of standard procedures.

Skills

Client-facing experience

IP industry knowledge

Patent paralegal experience

Education

Bachelor's degree or equivalent

Tools

IPFolio

Memotech

TIPMS

Job description

Clarivate seeks an Implementation Consultant to join our Intellectual Property team. You will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices, and act as a trusted advisor to maximize value and deliver an exceptional client experience.

The role is full-time and hybrid, requiring EST hours with two in-office days in the United States.