Remote International Customer Operations Specialist

OpenKrill; United States; Remote; USD 11,000 - 16,000; Part time

Job summary

OpenTable, part of Booking Holdings, is seeking a Contract Customer Operations Specialist to support international customers from a remote Philippines-based team. You will manage configuration setups, maintain high-quality account data, and drive operational improvements using automation tools.

Collaborating with cross-functional teams, you will produce standard and ad-hoc reports, conduct data audits, and resolve discrepancies to ensure accuracy and timely delivery in a fast-paced, global

Qualifications

• 1 year of experience in admin, ops, customer support, implementation, or hospitality roles.
• Experience managing data entry and customer records with CRM or admin software.
• Ability to manage multiple priorities with attention to detail.
• Strong written and verbal communication and stakeholder collaboration.
• Proficiency with Microsoft Office or Google Workspace.

Responsibilities

• Perform data audits and quality checks to ensure accuracy across accounts.
• Create and distribute operational and promotional reports.
• Identify bottlenecks and drive process improvements using automation tools.
• Collaborate across teams to manage projects and document processes.
• Resolve data discrepancies with relevant teams.
• Provide admin support and handle data entry within deadlines.

Skills

Administrative skills

Operational coordination

Customer support

CRM experience

Data entry

Communication

Tools

Jira

Trello

Monday.com

CRM software

Microsoft Office / Google Workspace

Job description

OpenTable, part of Booking Holdings, is seeking a Contract Customer Operations Specialist to support international customers from a remote Philippines-based team. You will manage configuration setups, maintain high-quality account data, and drive operational improvements using automation tools.

Collaborating with cross-functional teams, you will produce standard and ad-hoc reports, conduct data audits, and resolve discrepancies to ensure accuracy and timely delivery in a fast-paced, global