Customer Operations Specialist (Fully Remote)

OpenTable; United States; À distance; USD 50 000 - 65 000; Plein temps

Résumé du poste

OpenTable in the United States is seeking a detail-oriented operations assistant to provide end-to-end support for international customers and manage configurations ensuring accurate account data.

The role involves performing quality checks, data audits, and building reports to identify automation opportunities while collaborating with cross-functional teams to resolve data issues.

Qualifications

• 1+ year in administrative, operational, or customer support roles.
• Experience with data entry, CRM, and Microsoft/Google suites.

Responsabilités

• Provide end-to-end operational support for international customers.
• Manage configuration setups and maintain high-quality account data.
• Perform quality checks, data audits, and record validations.
• Build operational reports and identify process improvements with automation.
• Collaborate cross-functionally on projects and resolve data issues.

Connaissances

Data entry

CRM experience

Communication

Outils

Microsoft Office

Google Workspace

CRM software

Description du poste

• Provide end-to-end operational support for international customers.
• Manage configuration setups and maintain high-quality account data.

Responsibilities:

• Perform quality checks, data audits, and record validations.
• Build operational reports and identify process improvements with automation.
• Collaborate cross-functionally on projects and resolve data issues.

Qualifications:

• 1+ year in administrative, operational, or customer support roles.
• Experience with data entry, CRM, and Microsoft/Google suites.

OpenTable

OpenTable is an industry leader in restaurant technology, helping restaurants thrive and diners book tables. Part of Booking Holdings, it has millions of diners and 70,000+ restaurant partners, with a culture centered on hospitality.