Remote Integrations Manager & Team Lead

Drips Holdings, LLC; Cleveland (OH); Remote; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

Drips is seeking an Integrations Manager / Team Lead to own the end-to-end integrations function, delivering APIs, webhooks, FTP/SFTP, and Azure Logic Apps across onboarding and production support. You will build and grow a team of Integration Project Managers/Specialists, setting technical standards while remaining hands-on for high-complexity or compliance-sensitive client work.

The role reports to the VP of Operations and partners with Engineering, Production, Client Success, and QA to ensure

Qualifikationen

• 5–8 years in integration project management or SaaS delivery.
• 2+ years directly managing a team.

Aufgaben

• Lead integration PMs/Specialists and manage hiring/onboarding.
• Define KPIs and monitor integration cycle time and defect rates.
• Oversee API, webhook, FTP/SFTP, and data workflow delivery.
• Collaborate with Product, Engineering, Client Success, and QA.
• Build repeatable processes and documentation for scale.

Kenntnisse

Integration PM

People leadership

APIs

FTP/SFTP

SQL

Excel

Client communication

Documentation

Ausbildung

Bachelor's degree in CS/IS/Engineering or related field

Tools

Azure Logic Apps

Azure DevOps

Jira

ClickUp

Jobbeschreibung

Drips is seeking an Integrations Manager / Team Lead to own the end-to-end integrations function, delivering APIs, webhooks, FTP/SFTP, and Azure Logic Apps across onboarding and production support. You will build and grow a team of Integration Project Managers/Specialists, setting technical standards while remaining hands-on for high-complexity or compliance-sensitive client work.

The role reports to the VP of Operations and partners with Engineering, Production, Client Success, and QA to ensure