Remote Integrations Lead — API & Data Migrations

HR Acuity LLC; New Jersey; On-site; USD 89,000 - 116,000; Full time

Benefits offered by this job

Unlimited PTO

401K with company match

Health and wellness benefits

Paid leave for life events

Remote work environment

Job summary

HR Acuity LLC is seeking an experienced Integration Specialist to own the technical setup and configurations for customer integrations, driving projects from scoping to migration. You will work directly with customers and their IT teams, translating business needs into technical solutions and ensuring a high‑quality service experience.

The role requires hands‑on integration experience, strong communication, and collaboration with Product, Engineering, and Sales to improve or extend our tooling

Qualifications

• 3+ years of experience working with integrations in a technical or implementation‑focused role.
• Track record of working directly with customers, ensuring a positive and effective integration experience.
• Background in API integrations and enterprise system connections (e.g., REST/SOAP APIs, JSON/XML, SFTP, webhooks).
• Ability to troubleshoot technical issues and communicate solutions clearly to both technical and non‑technical stakeholders.
• Strong collaboration skills with cross‑functional teams, including Product, Engineering, and Sales.
• Excellent verbal and written communication.
• Ability to manage multiple projects and priorities.
• Strong problem‑solving skills and the ability to work under pressure.
• Experience in developing technical documentation and training.
• Familiarity with CRM, ERP, HCM/HRIS, ATS, and other enterprise software ecosystems (e.g., Workday, ADP, UKG, SAP SuccessFactors, Salesforce).
• Experience with integration/iPaaS platforms (e.g., Workato, MuleSoft, Dell Boomi) is a plus.
• Bachelor's degree in a related field, or equivalent practical experience.

Responsibilities

• Own the technical setup and integrations configuration for new and existing HR Acuity customers, ensuring all technical requirements are met during the project lifecycle.
• Ensure a world‑class customer experience by providing clear communication, technical expertise, proactive project management.
• Facilitate and manage the migration of customer data into the HR Acuity platform.
• Assist Sales and Customer Success teams with technical scoping calls to ensure prospects and customers are properly supported.
• Translate customer business requirements into technical solutions and configurations.
• Collaborate with Product Managers, providing input based on customer and technical experience to inform upcoming releases.
• Partner with Product and Engineering teams to identify and report recurring integration challenges.
• Provide consultative guidance using established best practices to increase customer adoption and drive positive customer outcomes.
• Scope and document new and existing technical processes/requirements in collaboration with customers and internal teams.
• Manage and drive special projects and initiatives as assigned by Manager.

Skills

Integrations experience

Customer communication

Project management

API integrations

Technical documentation

Education

Bachelor's degree or equivalent

Tools

Workato

MuleSoft

Dell Boomi

Customer relationship systems

CRM/ERP/HCM‑HRIS/ATS

Workday

ADP

UKG

SAP SuccessFactors

Salesforce

Job description

HR Acuity LLC is seeking an experienced Integration Specialist to own the technical setup and configurations for customer integrations, driving projects from scoping to migration. You will work directly with customers and their IT teams, translating business needs into technical solutions and ensuring a high‑quality service experience.

The role requires hands‑on integration experience, strong communication, and collaboration with Product, Engineering, and Sales to improve or extend our tooling