Remote Intake Specialist - Patient Admissions

Aveanna Healthcare, LLC; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote role

Equipment provided

Full benefits package

Paid holidays & PTO

Structured onboarding & training

Growth opportunities

Competitive hourly pay

Job summary

Aveanna Healthcare, LLC is seeking an Intake Patient Care Representative to support new patients through admissions by gathering demographic and clinical information, verifying insurance, reviewing prescriptions, and coordinating next steps for care. The role emphasizes accuracy, documentation, and patient coordination to avoid delays.

This 100% remote position offers competitive pay at $18.00 per hour, a full benefits package, paid holidays, and structured onboarding.

Qualifications

• 2+ years of experience in healthcare intake, medical office administration, or insurance support.
• Experience with insurance verification or authorizations preferred.
• Home health, DME, or medical office background a plus.
• High school diploma or GED required.

Responsibilities

• Support new patient admissions by collecting and entering accurate demographic and clinical information.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain required intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain accurate, HIPAA-compliant documentation.

Skills

Customer service

Healthcare experience

Remote work

Multi-case management

Documentation & HIPAA

Education

High school diploma or GED

Job description

Aveanna Healthcare, LLC is seeking an Intake Patient Care Representative to support new patients through admissions by gathering demographic and clinical information, verifying insurance, reviewing prescriptions, and coordinating next steps for care. The role emphasizes accuracy, documentation, and patient coordination to avoid delays.

This 100% remote position offers competitive pay at $18.00 per hour, a full benefits package, paid holidays, and structured onboarding.