Remote Patient Intake & Care Coordinator

Resumonk; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Benefits package

Paid holidays + PTO

Onboarding & training

Growth opportunities

Competitive pay

Job summary

Aveanna is seeking an Intake Patient Care Representative to support new patients through admissions by gathering demographic and clinical information, verifying insurance, and coordinating next steps for care. This role emphasizes accuracy and documentation, with HIPAA-compliant records and strong communication with patients, caregivers, and internal teams to ensure a timely start of care.

Remote work across the United States is supported.

Qualifications

• 2+ years in healthcare intake or medical office administration.
• Experience with insurance verification preferred.
• Home health or medical office background is a plus.
• High school diploma or GED required.

Responsibilities

• Assist admissions by collecting demographic and clinical data.
• Verify insurance coverage and review benefits.
• Submit and follow up on authorizations as needed.
• Review prescription validity and identify missing or required documentation.
• Communicate with patients and referral sources to obtain intake information.
• Coordinate with internal departments to support timely start of care.
• Maintain HIPAA-compliant documentation.

Skills

Customer service

Healthcare intake

HIPAA compliance

Education

High school diploma or GED

Job description

Aveanna is seeking an Intake Patient Care Representative to support new patients through admissions by gathering demographic and clinical information, verifying insurance, and coordinating next steps for care. This role emphasizes accuracy and documentation, with HIPAA-compliant records and strong communication with patients, caregivers, and internal teams to ensure a timely start of care.

Remote work across the United States is supported.