Remote Insurtech Sales & Service Advocate

Jerry; Miami, Northern (FL, KY); Híbrido; USD 26 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity stock options

Remote work

Flexible scheduling

Resumo da oferta

Jerry.ai is a remote-first company in the insurance tech space, helping customers manage auto and home assets with warmth and speed. This Customer Operations role blends sales and service and starts with a focus on taking care of customers and learning the product.

You’ll support coverage decisions, handle inquiries, and help improve the app experience. The team values collaboration, problem solving, and a strong work ethic, with competitive pay, medical/dental/vision coverage, a 401K match,

Qualificações

• Prior work in customer service, sales, or hospitality is a plus.
• Genuinely friendly attitude and team spirit.
• Strong work ethic and problem solving abilities.
• Excellent communication skills.

Responsabilidades

• Taking great care of our customers and addressing needs they didn’t know to ask about.
• Answering inbound calls from customers shopping auto, home, and other policies.
• Learning the product to match customers with the right coverage.
• Resolving issues to remove barriers to the right policy.
• Processing service requests and contributing to product improvements.

Conhecimentos

Customer service

Sales

Communication

Teamwork

Problem solving

Descrição da oferta de emprego

Jerry.ai is a remote-first company in the insurance tech space, helping customers manage auto and home assets with warmth and speed. This Customer Operations role blends sales and service and starts with a focus on taking care of customers and learning the product.

You’ll support coverage decisions, handle inquiries, and help improve the app experience. The team values collaboration, problem solving, and a strong work ethic, with competitive pay, medical/dental/vision coverage, a 401K match,