Remote Insurance Underwriting Support Rep

United Auto Insurance Agency, Inc.; Clifton (TX); À distance; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

401(k) Retirement Savings Plan with an

Employer match

Comprehensive Medical, Prescription, D

Vision and Dental Insurance

Paid Time Off, Holidays, and Leave

Flexible spending accounts

Life Insurance

Voluntary Disability

Résumé du poste

United Automobile Insurance Company is hiring a Customer Service Representative II for the Underwriting team. This fully remote role requires you to be based in Texas and to assist policyholders and agents with underwriting-related inquiries and tasks.

The ideal candidate has insurance experience, strong customer service skills, and fluency in Spanish. Responsibilities include handling high call volumes, providing underwriting guidance, and maintaining accurate records while collaborating with

Qualifications

• High school diploma or equivalent.
• Bilingual (Spanish) is a plus.
• Minimum 2 years of customer service experience in a call center, preferably in insurance.

Responsabilités

• Handle inbound calls from policyholders and agents with professionalism.
• Provide underwriting assistance and guidance as needed.
• Review agent submissions and make underwriting decisions based on documents.
• Educate customers on policy details, coverage options, and premium calculations.
• Maintain accurate records of customer interactions and updates in the underwriting system.

Connaissances

Customer service

Spanish

Call center

Formation

High school diploma

Description du poste

United Automobile Insurance Company is hiring a Customer Service Representative II for the Underwriting team. This fully remote role requires you to be based in Texas and to assist policyholders and agents with underwriting-related inquiries and tasks.

The ideal candidate has insurance experience, strong customer service skills, and fluency in Spanish. Responsibilities include handling high call volumes, providing underwriting guidance, and maintaining accurate records while collaborating with