Remote Insurance Specialist — Training to Licensed Agent

Afni, Inc.; Madison (WI); Remote; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Remote work

Paid training and licensing

Tuition reimbursement

Medical, dental, vision

Zusammenfassung

Afni, Inc. is hiring Insurance Specialists to handle inbound calls from licensed, licensed-protected customers. This 100% remote role requires staying within Wisconsin during eligibility and offers paid training leading to state licensing as a sales agent.

Train over a paid program, work 30–40 hours weekly, and help customers with personalized insurance solutions while pursuing career growth in a stable organization dating back to 1936.

Qualifikationen

• Six months in a service or sales environment
• Ability to work in a fast-paced environment
• Multitask and use multiple screens
• Strong communication and active listening skills
• Sales-focused mindset and upselling ability
• Able to attend 100% of paid training and licensing

Aufgaben

• Take inbound calls and consult to identify prospective insured needs
• Educate customers on insurance products and cross-sell additional options
• Read disclosures verbatim and clearly communicate coverages and solutions
• Research, analyze, and resolve inquiries about insurance and service issues
• Engage with a diverse customer base to tailor assistance to policyholders' needs

Kenntnisse

Customer service

Multitasking

Time management

Effective communication

Active listening

Problem solving

Ausbildung

GED or High School Diploma

Tools

CRM software

Jobbeschreibung

Afni, Inc. is hiring Insurance Specialists to handle inbound calls from licensed, licensed-protected customers. This 100% remote role requires staying within Wisconsin during eligibility and offers paid training leading to state licensing as a sales agent.

Train over a paid program, work 30–40 hours weekly, and help customers with personalized insurance solutions while pursuing career growth in a stable organization dating back to 1936.