Remote Insurance Process Designer (AMS/BI)

International Association of Insurance Professionals (IAIP); Sacramento (CA); Hybrid; USD 60,000 - 111,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Stock purchase plan

401K retirement

Health benefits

Job summary

Marsh McLennan Agency (MMA) is seeking a Business Process Specialist, Business Insurance to join our National AMS team. You will design standardized workflows, configure AMS, document processes, and lead training to balance efficiency and quality across MMA National.

The role requires 3+ years in Business Insurance, strong analytical and problem-solving skills, and collaboration with regional teams. We offer remote work with travel, generous benefits, and a robust rewards package.

Qualifications

• Understanding of the insurance brokerage business with 3+ years in Business Insurance
• Proven critical thinking, analytical, and problem-solving skills
• A knack for refining workflows and procedures with best practices

Responsibilities

• Design standardized workflows and document processes
• Configure AMS and develop client deliverables
• Lead training efforts and collaborate with national and regional teams
• Balance efficiency, quality and consistency across MMA National
• Support migrations and reporting outputs

Skills

Insurance knowledge

Client facing

Process improvement

Analytical thinking

Organizational skills

Tools

Applied Epic

Job description

Marsh McLennan Agency (MMA) is seeking a Business Process Specialist, Business Insurance to join our National AMS team. You will design standardized workflows, configure AMS, document processes, and lead training to balance efficiency and quality across MMA National.

The role requires 3+ years in Business Insurance, strong analytical and problem-solving skills, and collaboration with regional teams. We offer remote work with travel, generous benefits, and a robust rewards package.