Remote Insurance Documentation & Loan Support Specialist

HUB International; Gainesville (FL); On-site; USD 22,041 - 22,730; Full time

Benefits offered by this job

Health insurance

FSA available

HSA accounts

401k with company match

Paid time off

Job summary

HUB International is seeking a Hybrid Processor to enter and manage insurance documents for loan requirements. You will support customers and insurance agents, answering calls and guiding document needs while processing transactions.

The role emphasizes accuracy, cross-training across lines, and contributing to efficient loan processing in a fully remote setup across the United States.

Qualifications

• High attention to detail and accuracy in data entry.
• At least 1 year of call center experience.
• Experience with insurance documentation or knowledge preferred.

Responsibilities

• Match insurance documents to loan records in the system.
• Process and analyze insurance documents for loan readiness.
• Provide data entry of insurance documentation per policies.
• Support call center with customer and agent inquiries.
• Educate customers on required documentation for loans.
• Handle loan transactions with accuracy and efficiency.

Skills

Data entry

Call center

Customer service

Insurance knowledge

Education

High school diploma or equivalent

Tools

Miniter Ecommerce System

Microsoft Office

Job description

HUB International is seeking a Hybrid Processor to enter and manage insurance documents for loan requirements. You will support customers and insurance agents, answering calls and guiding document needs while processing transactions.

The role emphasizes accuracy, cross-training across lines, and contributing to efficient loan processing in a fully remote setup across the United States.