Remote Insurance CSR - Growth & Advancement Opportunities

Brian Robinson - State Farm Agent; United States; Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Job summary

Brian Robinson Agency is hiring a Customer Service Representative to deliver exceptional customer experiences and support a busy State Farm insurance office. Responsibilities include handling inquiries, processing applications, updating policies, and following up on claims in a client-focused environment.

Flexible work-from-home options are available, with a compensation of $48,000 per year. Illinois licenses are required, and the team emphasizes growth opportunities for driven and sales-minded

Qualifications

• Must have current Illinois property, casualty and life licenses.
• Experience in insurance customer service is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Process auto and fire applications.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Make outbound calls to enhance the customer experience.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Sales-minded

Education

Illinois property & casualty & life licenses

Job description

Brian Robinson Agency is hiring a Customer Service Representative to deliver exceptional customer experiences and support a busy State Farm insurance office. Responsibilities include handling inquiries, processing applications, updating policies, and following up on claims in a client-focused environment.

Flexible work-from-home options are available, with a compensation of $48,000 per year. Illinois licenses are required, and the team emphasizes growth opportunities for driven and sales-minded