Insurance Customer Experience Specialist - Flexible & Growth

State Farm Agent; Illinois; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Illinois is seeking a Customer Service Representative to join the team. You will handle policy information, assist with changes, and process claims with accuracy, while delivering empathetic service to clients.

This role emphasizes attention to detail, strong communication, and the ability to multitask in a busy agency environment, with opportunities for advancement and a competitive salary.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

State Farm Agent in Illinois is seeking a Customer Service Representative to join the team. You will handle policy information, assist with changes, and process claims with accuracy, while delivering empathetic service to clients.

This role emphasizes attention to detail, strong communication, and the ability to multitask in a busy agency environment, with opportunities for advancement and a competitive salary.