Remote Insurance Collections Specialist

Kingman Regional Medical Center; Kingman (AZ); Remote; USD 22,000 - 33,000; Full time

Job summary

Kingman Regional Medical Center is seeking an Insurance Collector with a remote option for employer-approved states, Arizona preferred. This role supports Patient Financial Services in following up on accounts and managing denials to keep cash flow healthy.

Responsibilities include timely follow-up, posting adjustments, understanding payer guidelines, and effective communication with clinical teams. Prior collection experience is preferred, and HS diploma suffices.

Qualifications

• Six months or more of progressive work experience required.
• Knowledge of coding rules and guidelines; able to interpret EOBs.

Responsibilities

• Completes timely follow-up on accounts, resolves denials and drafts related correspondence.
• Assists in process improvement to increase claim resolution.
• Manages accounts receivable and denials per policies to meet departmental/hospital goals.
• Posts adjustments for account reconciliation and resolution.
• Understands payer guidelines and ensures timely follow-up to avoid denials and cash-flow delays.
• Maintains communication within business and clinical divisions.
• Responds professionally to telephone, e-mail, and task inquiries.
• Participates in division meetings and performance activities.

Skills

Communication

Multitasking

Computer skills

EOB interpretation

Training

Education

High school diploma

Job description

Kingman Regional Medical Center is seeking an Insurance Collector with a remote option for employer-approved states, Arizona preferred. This role supports Patient Financial Services in following up on accounts and managing denials to keep cash flow healthy.

Responsibilities include timely follow-up, posting adjustments, understanding payer guidelines, and effective communication with clinical teams. Prior collection experience is preferred, and HS diploma suffices.