Remote Health Insurance Collections Specialist

Accendra Health, Inc.; Harrisburg (Dauphin County); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Flexible Spending Accounts

Life insurance

Short/Long-term disability

Accident insurance

Assistance program

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health, Inc. is seeking a collections representative to manage follow-up with insurance companies and patients to resolve unpaid balances. This remote US-based role requires attention to detail and strong communication to effectively resolve delinquencies.

Responsibilities include reviewing and resubmitting claims, ensuring accurate billing system entries, and coordinating with external agencies when needed, while adhering to FDCPA guidelines and internal procedures.

Qualifications

• High school diploma required.
• One year of related experience required.
• Experience in collections or medical billing preferred.

Responsibilities

• Research overdue accounts and follow up with insurers or customers to collect delinquent payments.
• Review unpaid or underpaid claims and resubmit or appeal as needed.
• Verify payment information and coordinate with supervisor for adjustments.
• Coordinate collection activities for delinquent accounts for external agencies or attorneys.
• Comply with FDCPA requirements and respond to customer inquiries.
• Document account activity accurately in the billing system.
• Identify and report recurring issues to supervisor.
• Pursue patient payment obligations when appropriate.
• Maintain punctuality and reliability in start times.

Skills

Business Acumen

Problem Solving

Communication

Personal Credibility

Education

High School Diploma

Tools

Word

Excel

Job description

Accendra Health, Inc. is seeking a collections representative to manage follow-up with insurance companies and patients to resolve unpaid balances. This remote US-based role requires attention to detail and strong communication to effectively resolve delinquencies.

Responsibilities include reviewing and resubmitting claims, ensuring accurate billing system entries, and coordinating with external agencies when needed, while adhering to FDCPA guidelines and internal procedures.