Insurance Collector (Full Time) - Remote Option (AZ Preferred)

Kingman Healthcare; Kingman (AZ); À distance; USD 22 000 - 33 000; Plein temps

Résumé du poste

Kingman Regional Medical Center is seeking an Insurance Collector with a remote option for employer-approved states, Arizona preferred. This role supports Patient Financial Services in following up on accounts and managing denials to keep cash flow healthy.

Responsibilities include timely follow-up, posting adjustments, understanding payer guidelines, and effective communication with clinical teams. Prior collection experience is preferred, and HS diploma suffices.

Qualifications

• Six months or more of progressive work experience required.
• Knowledge of coding rules and guidelines; able to interpret EOBs.

Responsabilités

• Completes timely follow-up on accounts, resolves denials and drafts related correspondence.
• Assists in process improvement to increase claim resolution.
• Manages accounts receivable and denials per policies to meet departmental/hospital goals.
• Posts adjustments for account reconciliation and resolution.
• Understands payer guidelines and ensures timely follow-up to avoid denials and cash-flow delays.
• Maintains communication within business and clinical divisions.
• Responds professionally to telephone, e-mail, and task inquiries.
• Participates in division meetings and performance activities.

Connaissances

Communication

Multitasking

Computer skills

EOB interpretation

Training

Formation

High school diploma

Description du poste

Staff Position Description - Remote option in employer approved states (Arizona Preferred)!

Position Title: Insurance Collector

Department: Patient Financial Services

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Completes timely follow-up on accounts, resolves denials and/or prepares related correspondence.
• Assists in process improvement to bring about greater claim resolution.
• Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve the departmental and hospital goals.
• Posts adjustments for appropriate account reconciliation and resolution.
• Understands contracts and payer specific guidelines and ensures timely follow up to avoid denials and delays in cash flow.
• Maintains and facilitates communication within the business and clinical divisions.
• Responds professionally and within appropriate time frames to telephone, e-mail, and task inquiries.
• Participates in business division meetings, performance

Qualifications

Experience: Six months or more of progressive work experience required.

Education: High school graduate or equivalent required.

Licensure/Certification: none.

Knowledge/Skills:

• Ability to communicate effectively with others, manage multiple priorities and tasks while maintaining attention to detail.
• Knowledge and ability to use computer hardware and software applications.
• Knowledge of coding rules and guidelines and able to appropriately interpret EOBs.
• Complete Core and Specialty Training as required.

Preferences

One year hospital or clinic collection experience preferred.

Special Position Requirements

EXPOSURE CATEGORIES: Bloodborne disease exposure category: II.

Work Requirements

[Optional section: work requirements for physical or other important issues which relate to the job]

Employee must be capable of consistently reaching and/or working above and below shoulder level; sitting at computer terminal 90% of time per day; walking or on feet 10% of time per day with frequent bending, squatting, kneeling, standing; communicating using telephone.

Date Staff Position Description Created / Revised: 11/2014; 2/2019; 4/2019; 2/18/2026