Remote Insurance Collections Specialist

Apria-Healthcare; Harrisburg (Dauphin County); Remote; USD 33,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

401(k) Plan

Paid time off

Parental leave

Disability insurance

Employee assistance program

Life insurance

Job summary

Accendra Health is seeking a Collections Representative to follow up with insurance companies to resolve unpaid claims and manage delinquent accounts. The role emphasizes accurate documentation, communication with carriers, and adherence to FDCPA guidelines. Remote position based in the United States.

The role requires a high school diploma and at least one year of related experience, with training and benefits provided by Accendra Health.

Qualifications

• High school diploma required.
• One year of related experience preferred.

Responsibilities

• Research overdue accounts and follow up by mail or phone with insurance carriers or customers.
• Review unpaid or underpaid claims and resubmit or appeal as needed.
• Verify payment information and adjust as necessary.
• Coordinate collection activities for delinquent accounts with external agencies or attorneys.
• Comply with FDCPA regulations and respond to inquiries about account status.
• Enter collection activity into billing system and report recurring issues to supervisor.

Skills

Business Acumen

Problem Solving/Analysis

Communication Proficiency

Professional Credibility

Computer Skills

English Proficiency

Education

High school diploma

Job description

Accendra Health is seeking a Collections Representative to follow up with insurance companies to resolve unpaid claims and manage delinquent accounts. The role emphasizes accurate documentation, communication with carriers, and adherence to FDCPA guidelines. Remote position based in the United States.

The role requires a high school diploma and at least one year of related experience, with training and benefits provided by Accendra Health.