Remote Insurance Appraisal Project Manager

U S FORENSIC LLC; Metairie, Marietta, Malvern (LA, GA, Chester County); Remote; USD 65,000 - 80,000; Full time

Job summary

U.S. Forensic, LLC is seeking a Project Manager- Appraisals to serve as a liaison between the appraisal team and clients. You will dispatch new assignments, manage cycle times, and maintain accurate file updates while meeting SLAs.

The role supports a high daily volume of appraisal claims and requires strong organization and communication. The position may be based remotely or at an office location and involves coordinating field appraisal teams, ensuring quality, and delivering timely updates

Qualifications

• High school diploma or GED required.
• Insurance claims experience preferred.
• Familiarity with Xactimate and Xactanalysis.
• Strong organizational, documentation, and communication skills.
• Ability to remain calm and effective in a fast-paced environment.
• Detail-oriented with thorough file documentation.
• Ability to collaborate and share management responsibilities in a team.

Responsibilities

• Enter and verify new assignments and proactively manage projects, including cycle times.
• Maintain detailed documentation and update file statuses regularly.
• Communicate project status with clients and provide proactive updates.
• Assign, manage, and monitor field appraisal teams.
• Collaborate with the Quality Assurance team to ensure a high-caliber end product.
• Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions.
• Maintain consistent communication with field teams.
• Answer incoming calls and respond to emails in a timely, professional manner.
• Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations.
• Process invoices in accordance with contractual requirements and maintain proper documentation.
• Provide feedback on operational issues and inefficiencies to support process improvements.

Skills

Insurance claims experience

Xactimate

Xactanalysis

Organizational skills

Communication

Team collaboration

MS Office

Education

High school diploma or GED

Tools

Xactimate

Xactanalysis

Job description

U.S. Forensic, LLC is seeking a Project Manager- Appraisals to serve as a liaison between the appraisal team and clients. You will dispatch new assignments, manage cycle times, and maintain accurate file updates while meeting SLAs.

The role supports a high daily volume of appraisal claims and requires strong organization and communication. The position may be based remotely or at an office location and involves coordinating field appraisal teams, ensuring quality, and delivering timely updates