Remote Appraisal Project Manager

U.S. Forensic; Metairie (LA); Teletrabalho; USD 80 000 - 110 000; Tempo integral

Resumo da oferta

U.S. Forensic is hiring a Project Manager- Appraisals to coordinate appraisal projects, dispatch assignments, and monitor field appraisers. You will ensure SLAs are met, maintain client communications, and uphold quality across the appraisal process.

The role requires strong organizational skills and ability to handle a high volume of claims while collaborating with QA and accounting teams.

Responsabilidades

• Enter and verify new assignments and proactively manage projects, including cycle times
• Maintain detailed documentation and update file statuses regularly
• Communicate project status with clients and provide proactive updates
• Assign, manage, and monitor field appraisal teams
• Collaborate with the Quality Assurance team to ensure a high-caliber end product
• Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions
• Maintain consistent communication with field teams
• Answer incoming calls and respond to emails in a timely, professional manner
• Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations
• Process invoices in accordance with contractual requirements and maintain proper documentation
• Provide feedback on operational issues and inefficiencies to support process improvements
• Assist with additional duties as needed

Descrição da oferta de emprego

U.S. Forensic is hiring a Project Manager- Appraisals to coordinate appraisal projects, dispatch assignments, and monitor field appraisers. You will ensure SLAs are met, maintain client communications, and uphold quality across the appraisal process.

The role requires strong organizational skills and ability to handle a high volume of claims while collaborating with QA and accounting teams.