Remote Insurance Advisor — Flexible Hours & Equity

Jerry; Orlando (FL); Remote; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K match

Stock options

Paid vacation time

Fully remote (equipment provided)

Job summary

Jerry.ai is a fully remote, customer-focused company helping people manage car and home assets with warmth and speed. The Customer Operations team handles inquiries across auto, home, and related policies, aiming to spot gaps and potential discounts while guiding customers to the right coverage.

We offer a fast-paced, high-energy environment with opportunities for equity, flexible scheduling, and a path to licensing in P&C insurance, all while supporting a strong team culture and work-life

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills

Responsibilities

• Taking great care of our customers; catch the thing the customer didn't know to ask about.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product; knowing which insurer fits which customer and how the app evolves.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Making the product better by sharing feedback from customers.

Skills

Customer service

Sales oriented

Team player

Strong communication

Problem solving

Job description

Jerry.ai is a fully remote, customer-focused company helping people manage car and home assets with warmth and speed. The Customer Operations team handles inquiries across auto, home, and related policies, aiming to spot gaps and potential discounts while guiding customers to the right coverage.

We offer a fast-paced, high-energy environment with opportunities for equity, flexible scheduling, and a path to licensing in P&C insurance, all while supporting a strong team culture and work-life