Remote Insurance Account Manager Associate - Commercial Lines

Insurance Office Of America, Inc.; Redmond (OR); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick/pto

Job summary

Insurance Office Of America, Inc. in the United States is seeking an Account Manager Associate for Commercial Lines to support the account team, producers, and clients with policy administration, renewals, billing, and service requests.

Remote work is available to residents in CA, NV, OR, WA, and AZ, with potential on-site requirements near branch locations. A valid P&C license and strong communication, analytical, and organizational skills are essential for success.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license required; professional designation CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel)

Responsibilities

• Maintain technical competence and industry expertise.
• Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, gather underwriting information, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

Skills

Account management

Customer service

MS Office

Education

High School Diploma (or equivalent)

CIC or equivalent certification preferred

Job description

Insurance Office Of America, Inc. in the United States is seeking an Account Manager Associate for Commercial Lines to support the account team, producers, and clients with policy administration, renewals, billing, and service requests.

Remote work is available to residents in CA, NV, OR, WA, and AZ, with potential on-site requirements near branch locations. A valid P&C license and strong communication, analytical, and organizational skills are essential for success.