Remote Insurance Account Associate – Commercial Lines

Insurance Office Of America, Inc.; San Lorenzo (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and time off

Professional growth opportunities

Job summary

Insurance Office of America, Inc. is seeking an Account Manager Associate for Commercial Lines. This remote-friendly role supports the Los Angeles team while allowing residence in CA, NV, OR, WA, or AZ.

Self-motivated professionals working PT hours in Pacific Time will thrive in this environment. The ideal candidate has an active P&C license and 3+ years in account management or 5+ years in insurance, with strong analytical and customer service skills.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Provide administrative and customer service support to the account team and related roles.
• Assist in directing day-to-day activities of the team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, gather underwriting information, and prepare submissions.
• Review contracts to ensure proper coverages.
• Monitor delinquent accounts and pursue outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Customer service

Analytical thinking

Problem solving

Communication

Organizational skills

Education

High School Diploma

CIC or equivalent designation preferred

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking an Account Manager Associate for Commercial Lines. This remote-friendly role supports the Los Angeles team while allowing residence in CA, NV, OR, WA, or AZ.

Self-motivated professionals working PT hours in Pacific Time will thrive in this environment. The ideal candidate has an active P&C license and 3+ years in account management or 5+ years in insurance, with strong analytical and customer service skills.