Remote Installation Coordinator for IoT Deployments

OpenKrill; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working model

Professional development stipend

Parental leave plans

Job summary

Samsara seeks an Installation Coordinator to orchestrate and monitor hardware installations across customer fleets. You will ensure deployments meet technical standards and work with Implementation consultants, Account Executives, Partners, and internal teams to guarantee a smooth customer experience from start to finish.

This remote role is open to candidates located in Mexico and requires strong coordination, communication, and the ability to manage multiple installations with a focus on

Qualifications

• Experience coordinating field operations or technical deployments.
• Strong attention to detail with multiple installs in parallel.
• Excellent communication and stakeholder management.
• Fluent in Spanish and English (spoken and written).

Responsibilities

• Coordinate pre-installation logistics with partners.
• Validate site readiness and cable availability.
• Ensure SOW feasibility before kickoff.
• Track installation progress and adjust as needed.
• Escalate and troubleshoot during install phases.
• Collaborate with Sales, Implementation, and Support teams.
• Train installation partners to Samsara standards.
• Monitor CSAT related to installation events.

Skills

Field operations coordination

Customer implementation

Stakeholder management

Bilingual English/Spanish

Cross-functional collaboration

Tools

AI tools

RPA tools

Job description

Samsara seeks an Installation Coordinator to orchestrate and monitor hardware installations across customer fleets. You will ensure deployments meet technical standards and work with Implementation consultants, Account Executives, Partners, and internal teams to guarantee a smooth customer experience from start to finish.

This remote role is open to candidates located in Mexico and requires strong coordination, communication, and the ability to manage multiple installations with a focus on