Remote Inside Sales Support Specialist – Orders & Quotes

Tech Sales Jobs; United States; Remote; USD 8,000 - 8,400; Full time

Benefits offered by this job

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Government-mandated benefits employer

Job summary

DCX seeks a Home-Based Inside Sales Support Specialist to support a U.S.-based PVF distributor. You will enter and verify customer orders, prepare quotes, and communicate with customers and internal teams to ensure accuracy, timely delivery, and well-documented orders.

The role requires strong English communication, organizational skills, and the ability to work overnight or US hours from the Philippines. ERP/EDI knowledge and MS Office proficiency are a plus.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred (not required)
• 2–10+ years in customer service, inside sales support, or order entry
• English communication skills must be strong
• Willingness to work overnight/graveyard shifts in Philippine time or US hours
• Experience with ERP/EDI is a plus; proficient in MS Office and Google Workspace

Responsibilities

• Enter customer orders into ERP/EDI with high precision; verify part numbers, shipping, pricing, and delivery
• Respond to phone calls and emails regarding orders, inventory, and shipping timelines
• Prepare and send quotes using established pricing structures; escalate complex quotes to Managers
• Maintain customer records, pricing data, and order history; follow up on open orders

Skills

Order entry

Communication

Attention to detail

Time management

Problem solving

Education

High school diploma

Associate/Bachelor preferred

Tools

ERP/EDI systems

Microsoft Office

Google Workspace

Adobe tools (basic)

Job description

DCX seeks a Home-Based Inside Sales Support Specialist to support a U.S.-based PVF distributor. You will enter and verify customer orders, prepare quotes, and communicate with customers and internal teams to ensure accuracy, timely delivery, and well-documented orders.

The role requires strong English communication, organizational skills, and the ability to work overnight or US hours from the Philippines. ERP/EDI knowledge and MS Office proficiency are a plus.