Remote Inside Sales Specialist | Lead Gen & Account Growth

Record UK Ltd; Kentucky; On-site; USD 40,000 - 70,000; Full time

Job summary

Record UK Ltd in Kentucky is seeking an Inside Sales Representative to support the National Hardware brand, generating new business, building customer relationships, and hitting sales targets through outbound and inbound communication. You will identify customer needs, present products, qualify leads, and assist the sales process from initial contact to closing, leveraging CRM tools and MS Office.

Ideal candidates have 2-3 years in inside sales or customer service, outstanding communication,

Qualifications

• Postsecondary education in Business, Marketing, Sales, or related field.
• 2–3 years of inside sales or customer service experience.

Responsibilities

• Lead Generation & Opportunity Development: Prospect and identify potential customers via outbound calls, emails, social media, and other lead-generation activities. Respond to inbound inquiries and qualify leads to determine sales opportunities. Sell core categories and identify opportunities within ancillary categories for growth. Follow up with prospective customers to advance sales opportunities and close business. Conduct sales presentations and product demonstrations via phone, video conference, or other virtual platforms.
• Customer Relationship Management: Build and maintain relationships with new and existing customers. Understand customer needs and recommend appropriate products, services, or solutions. Serve as a trusted resource to customers throughout the sales process.
• Sales Operations & Administration: Prepare quotations, proposals, and sales documentation as required. Manage and maintain an accurate pipeline of opportunities using CRM software. Maintain accurate records of customer interactions, sales activities, and account information.
• Business Performance & Team Collaboration: Collaborate with marketing, customer service, and field sales teams to support business objectives. Stay informed about product offerings, industry trends, market conditions, and competitor activities. Meet or exceed individual and team sales goals, KPIs, and revenue targets. Coordinating reset merchandising aids and missing Merch aids with the Sales Ops team

Skills

Communication skills

Customer service

Influence & persuasion

Organization & time management

Multitasking ability

MS Office & CRM software

Self-motivation

Negotiation skills

Team collaboration

Education

Bachelor's degree in Business, Marketing, Sales, or related field

Job description

Record UK Ltd in Kentucky is seeking an Inside Sales Representative to support the National Hardware brand, generating new business, building customer relationships, and hitting sales targets through outbound and inbound communication. You will identify customer needs, present products, qualify leads, and assist the sales process from initial contact to closing, leveraging CRM tools and MS Office.

Ideal candidates have 2-3 years in inside sales or customer service, outstanding communication,