Remote Inside Sales Specialist

Ferguson; Newport News (VA); Híbrido; USD 26 000 - 41 000; Tempo integral

Resumo da oferta

Ferguson in Newport News, VA, is seeking an Inside Sales Representative to assist customers, prepare timely quotes, and process orders. The role supports a remote within the United States or a hybrid arrangement for Newport News, VA, following company policy.

The position requires strong customer focus and the ability to use a CRM system to service clients. The company offers a comprehensive benefits package with health, dental, vision, PTO, 401(k) with match, and opportunities for growth within

Qualificações

• 0-3 years of sales and/or customer service experience is preferred.
• Experience in plumbing, HVAC, or other trades is a plus.
• Ability to upsell and respond quickly to customer needs.
• Strong decision-making in a fast-paced environment.
• Ability to learn products and processes quickly.

Responsabilidades

• Work with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Conhecimentos

Customer service

Sales

CRM

Communication

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Ferguson in Newport News, VA, is seeking an Inside Sales Representative to assist customers, prepare timely quotes, and process orders. The role supports a remote within the United States or a hybrid arrangement for Newport News, VA, following company policy.

The position requires strong customer focus and the ability to use a CRM system to service clients. The company offers a comprehensive benefits package with health, dental, vision, PTO, 401(k) with match, and opportunities for growth within