Remote Inside Sales & Service Specialist

U S FORENSIC LLC; Marietta (GA); On-site; USD 55,000 - 65,000; Full time

Job summary

Applied Technical Services is seeking an Inside Sales & Service Representative to support business development through outbound outreach, prospecting, lead qualification and established customer engagement. This role focuses on pipeline generation and data-driven follow up, with occasional travel and a remote work arrangement.

You will liaise with Business Development and Project Managers, execute outbound calling and email campaigns, and maintain data integrity across accounts and

Qualifications

• Bachelor’s degree preferred or equivalent combination of education, experience.
• 1 to 3 years of inside sales, sales development, customer service experience.
• Experience with outbound calling, prospecting, lead qualification. Strong written, verbal communication skills.
• Comfortable engaging technical, professional audiences.
• High level of organization, attention to detail, follow through.
• Proficiency with CRM systems, Microsoft Dynamics and Deltek preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Liaise with Business Development and Project Managers to identify and execute key customer support activities.
• Conduct outbound phone calls to prospective clients across targeted industries.
• Execute structured prospecting campaigns using call lists, CRM data, marketing inputs.
• Execute email outreach campaigns aligned with marketing initiatives.
• Maintain data integrity across accounts, contacts, opportunities.
• Coordinate closely with marketing, sales leadership, technical teams.
• Share market feedback, prospect insights, campaign performance.
• Attend conferences and events as assigned.
• Other duties as assigned.
• Travel anticipated to be 10%.

Skills

Inside sales

Lead qualification

Outbound calling

Customer service

Communication skills

Attention to detail

CRM proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Dynamics

Deltek

Microsoft Office Suite

Job description

Applied Technical Services is seeking an Inside Sales & Service Representative to support business development through outbound outreach, prospecting, lead qualification and established customer engagement. This role focuses on pipeline generation and data-driven follow up, with occasional travel and a remote work arrangement.

You will liaise with Business Development and Project Managers, execute outbound calling and email campaigns, and maintain data integrity across accounts and