Remote Inside Sales & Service Associate — Flexible Schedule

Jerry.ai; Arizona; Remote; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity (stock options)

Flexible scheduling

Remote work with equipment provided

P&C license paid

Job summary

Jerry.ai in the United States is hiring for a Customer Operations role on two paths—sales and service—so you can grow where your strengths align. The team is fully remote and supported by equity, benefits, and flexible scheduling as you help customers insure, maintain, and manage their assets.

Responsibilities include answering inbound calls from policyholders and shoppers, solving problems to close coverage gaps, and helping shape the product by sharing feedback.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required
• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship.

Skills

Customer service

Sales mindset

Communication skills

Problem solving

Teamwork

Job description

Jerry.ai in the United States is hiring for a Customer Operations role on two paths—sales and service—so you can grow where your strengths align. The team is fully remote and supported by equity, benefits, and flexible scheduling as you help customers insure, maintain, and manage their assets.

Responsibilities include answering inbound calls from policyholders and shoppers, solving problems to close coverage gaps, and helping shape the product by sharing feedback.