Remote Inside Sales: Renewals & Expansion Pro

Hexagon AB; Camarillo (CA); Remote; USD 50,000 - 80,000; Full time

Job summary

Hexagon Manufacturing Intelligence is hiring an Inside Sales Representative to manage renewals, accounts, and growth from a remote U.S. base. The role emphasizes customer relationships, proactive follow-up, and cross-functional collaboration to achieve sales targets.

You’ll own assigned accounts, coordinate renewal activity, and pursue expansion opportunities while supporting quoting and sales administration. This position offers remote work with a focus on accountability and results.

Qualifications

• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Prior inside-sales or customer-facing sales experience.
• CRM experience and ability to build and maintain customer relationships.
• Account management experience with ownership of customer needs and follow-up.
• Territory management experience and ability to organize activity across multiple accounts.
• Contract management and renewal support or related administrative responsibilities.

Responsibilities

• Manage assigned customer territories, accounts, and contracts, maintaining strong relationships and consistent follow-through.
• Serve as a professional point of contact for customers and respond to customer requests and inquiries in a timely manner.
• Manage customer retention and renewals, ensuring renewal activity is proactively followed up and renewals are completed on time.
• Identify opportunities within assigned accounts for expansions and add-on sales while maintaining strong customer relationships.
• Manage contract-related activities, including renewal support, customer follow-up, documentation, and coordination of next steps.
• Support quoting and sales administration activities, ensuring information is accurate and delivered to customers promptly.
• Maintain accurate customer and account information in CRM systems, including Salesforce when applicable.
• Use Microsoft Excel and Outlook to organize account activity and communicate with customers and internal stakeholders.
• Collaborate with colleagues to resolve customer needs and support sales objectives.
• Take ownership of assigned responsibilities and work in a small, collaborative team environment.
• Adapt to complex products, systems, and changing priorities while maintaining a customer-centric approach.
• Work toward individual and team sales goals across renewals, account management, expansions, and add-on sales.

Skills

Excel

Outlook

CRM experience

Account management

Renewals

Quoting & sales administration

Time management

Independent ownership

Tools

Salesforce

CRM systems

Microsoft Office

Job description

Hexagon Manufacturing Intelligence is hiring an Inside Sales Representative to manage renewals, accounts, and growth from a remote U.S. base. The role emphasizes customer relationships, proactive follow-up, and cross-functional collaboration to achieve sales targets.

You’ll own assigned accounts, coordinate renewal activity, and pursue expansion opportunities while supporting quoting and sales administration. This position offers remote work with a focus on accountability and results.