Remote Inside Sales Pro — Grow with a Fortune 500

Concentrix; Providence (RI); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay access to pay

Job summary

Concentrix is hiring for a Remote Inside Sales Representative. You will handle inbound and outbound customer interactions from home, using a structured call flow to upsell and promote products or services while delivering exceptional support.

Ideal candidates have 3+ months in soft sales, strong communication, and the ability to multitask in a fast-paced home office. You must reside in the United States with access to a quiet workspace and reliable internet.

Qualifications

• 3+ months of soft sales experience (upselling/recommending products or services, soliciting)
• Basic understanding of upselling, persuasion, building relationships, and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free home work environment
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; work computer may be provided
• High speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States with a valid U.S. address for residence

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Ask probing questions
• Persuade customers to upsell products and/or services
• Use product knowledge, build client relationships, and retain customers
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every interaction
• Deliver expert customer experiences with a smile

Skills

Soft sales experience

Communication skills

Open availability

Education

High school diploma or GED

Tools

PC knowledge

High-speed internet

Desktop or laptop

Smartphone

Job description

Concentrix is hiring for a Remote Inside Sales Representative. You will handle inbound and outbound customer interactions from home, using a structured call flow to upsell and promote products or services while delivering exceptional support.

Ideal candidates have 3+ months in soft sales, strong communication, and the ability to multitask in a fast-paced home office. You must reside in the United States with access to a quiet workspace and reliable internet.