Remote Call Center Specialist - Flexible Hours & Growth

concentrix; Akron (OH); Remoto; USD 40.000 - 57.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote work from home

Paid training

Weekly pay

Flexible scheduling

Career growth

Supportive leadership

Employee recognition

Resumo da vaga

Concentrix is seeking dependable, customer-focused individuals for a 100% remote call center role. You will handle inbound and outbound calls, follow client procedures, and document interactions from home.

We offer day, evening, and night shifts. Expect paid training, weekly pay, and growth opportunities within a supportive leadership team. Work from anywhere in the U.S. with flexible scheduling.

Qualificações

• Excellent verbal communication skills.
• Strong customer service skills.
• Comfortable using a computer and navigating multiple applications.
• Ability to multitask while speaking with customers.

Responsabilidades

• Answer inbound customer calls professionally and courteously.
• Make outbound calls on behalf of a variety of clients.
• Follow client-specific call flows and procedures.
• Provide outstanding customer service and problem resolution.
• Accurately document customer interactions.
• Meet quality, attendance, and performance expectations.

Conhecimentos

Verbal communication

Customer service

Technical aptitude

Multitasking

Descrição da vaga

Concentrix is seeking dependable, customer-focused individuals for a 100% remote call center role. You will handle inbound and outbound calls, follow client procedures, and document interactions from home.

We offer day, evening, and night shifts. Expect paid training, weekly pay, and growth opportunities within a supportive leadership team. Work from anywhere in the U.S. with flexible scheduling.