Remote Inside Sales Pro | Career Growth & Training

Concentrix; Frankfort (KY); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment

Job summary

Concentrix is hiring a remote Inside Sales Representative to deliver exceptional customer experiences for a world-famous brand. You’ll train with cutting-edge tools, enjoy no-cost development programs, and grow within a Fortune 500 company known for its inclusive culture.

This role is work-from-home in the United States with competitive pay and benefits. As part of One Concentrix, you’ll handle inbound/outbound calls, upsell products, and build lasting client relationships, while leveraging a

Qualifications

• 3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
• Basic upselling, persuasion, building relationships, and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Ask probing questions
• Persuade customers to into additional products and/or services
• Use product knowledge, build client relationships, and find new ways to retain customers
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every interaction
• Deliver expert customer experiences…with a smile.

Skills

Soft sales experience

Upselling

Persuasion

Relationship building

Communication skills

Open availability

Home office setup

Fast-paced multitasking

Willingness to learn

PC navigation

Testing equipment readiness

High-speed internet

Smartphone

US residency

Education

High school diploma or GED

Job description

Concentrix is hiring a remote Inside Sales Representative to deliver exceptional customer experiences for a world-famous brand. You’ll train with cutting-edge tools, enjoy no-cost development programs, and grow within a Fortune 500 company known for its inclusive culture.

This role is work-from-home in the United States with competitive pay and benefits. As part of One Concentrix, you’ll handle inbound/outbound calls, upsell products, and build lasting client relationships, while leveraging a