Remote Inside Sales Consultant — CPAP Solutions

cpap.com; Stafford (TX); Hybrid; USD 40,000 - 70,000; Full time

Job summary

cpap.com, a sleep therapy solutions provider, seeks an Inside Sales Consultant to drive revenue by guiding customers to the right CPAP solutions. You will combine product knowledge with consultative selling to help customers start and stay compliant with sleep therapy, focusing on lifestyle needs and goals.

The role emphasizes performance, order accuracy, and a path to leadership, including potential team lead responsibilities based on performance and training.

Qualifications

• Proven ability to meet or exceed sales goals.
• Experience handling inbound and outbound sales conversations.
• Comfortable using CRM and contact center platforms.

Responsibilities

• Drive sales across inbound and outbound interactions by identifying needs and recommending CPAP equipment and accessories.
• Convert leads to customers by guiding them through the purchasing process and overcoming objections in real time.
• Increase order value through bundling, upgrades, and product education.
• Build trust by simplifying complex information and delivering solutions with confidence and empathy.
• Follow up on warm leads and abandoned carts to recover revenue opportunities.
• Accurately process orders, ensuring compliance with medical and regulatory requirements.
• Document customer interactions and sales activity within CRM systems.

Skills

Communication skills

Active listening

Consultative selling

CRM systems

Objection handling

Multi-tasking

Data entry/documentation

Tools

Shopify

Gorgias

Aircall

Job description

cpap.com, a sleep therapy solutions provider, seeks an Inside Sales Consultant to drive revenue by guiding customers to the right CPAP solutions. You will combine product knowledge with consultative selling to help customers start and stay compliant with sleep therapy, focusing on lifestyle needs and goals.

The role emphasizes performance, order accuracy, and a path to leadership, including potential team lead responsibilities based on performance and training.