Remote Inside Sales Account Specialist

Hazelett-Corporation; Thayer Beach (VT); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical coverage 24 plans

Dental premiums 100% paid

Life, AD&D, Short-Term Disability

401k matching after 90 days

Holiday schedule

Paid time off 4 weeks

On-site athletic trainer

Beach access and boat mooring

Growth and skill development

Job summary

Hazelett Corporation seeks an Account Representative for the Inside Sales team to build strong customer relationships and support the sales process from quotation through delivery. You will collaborate with engineering, manufacturing, purchasing, and logistics to ensure exceptional service and a seamless experience.

This role offers problem-solving, teamwork, and a fast-paced environment, with two work mode options: Remote (US) or Hybrid (Colchester, VT).

Qualifications

• Excellent customer service and relationship-building skills.
• Strong verbal and written communication abilities.
• Exceptional organizational skills with the ability to prioritize multiple projects.
• Strong attention to detail and follow-through.
• Experience with ERP systems and Microsoft Office.
• Ability to work effectively both independently and as part of a collaborative team.
• A proactive mindset with strong problem-solving skills.
• Dependability, professionalism, and a commitment to delivering exceptional service.
• Willingness to obtain Hazardous Materials Shipping Certification (training provided).

Responsibilities

• Build and maintain strong relationships with your assigned customers.
• Prepare and manage quotations, sales orders, invoices, packing lists, and shipping documentation.
• Provide outstanding customer service by responding to inquiries and resolving issues promptly.
• Coordinate freight quotations, bookings, customs documentation, and delivery logistics.
• Partner with Sales and Marketing to support business growth and recommend products or services.
• Maintain accurate customer and account records within the ERP system.
• Collaborate with Engineering, Purchasing, Manufacturing, and other departments to ensure orders are executed efficiently.
• Establish pricing within company guidelines.
• Support Hazelett global subsidiaries and other projects as assigned.

Skills

Customer service

Relationship-building

Verbal & written communication

Organizational skills

Attention to detail

Team collaboration

Problem solving

Dependability

Proactive mindset

Education

College degree or equivalent

Experience in customer service/inside sales/account management

Tools

ERP systems

Microsoft Office

Job description

Hazelett Corporation seeks an Account Representative for the Inside Sales team to build strong customer relationships and support the sales process from quotation through delivery. You will collaborate with engineering, manufacturing, purchasing, and logistics to ensure exceptional service and a seamless experience.

This role offers problem-solving, teamwork, and a fast-paced environment, with two work mode options: Remote (US) or Hybrid (Colchester, VT).