Remote Inside Sales & Renewals Specialist

Hexagon Manufacturing Intelligence; Miamisburg (OH); Remote; USD 45,000 - 75,000; Full time

Job summary

Hexagon Manufacturing Intelligence is seeking an Inside Sales Representative to manage assigned customer accounts, renewals, and expansion opportunities in a remote US-based role. You will build trusted relationships, coordinate with cross-functional teams, and drive on-time renewals and add-on sales while working independently in a flexible, customer-focused environment.

The role emphasizes proactive follow-up, CRM accuracy, and collaboration with sales and support teams to achieve growth

Qualifications

• Proven ability to manage customer relationships and drive renewals.
• Experience owning customer needs, follow-up, and ongoing engagement.
• Ability to identify opportunities for expansions and add-ons within accounts.
• Strong organizational and time-management skills with attention to detail.
• Ability to work independently and meet deadlines in a remote environment.

Responsibilities

• Manage assigned customer territories, accounts, and contracts, maintaining relationships and follow-through.
• Serve as professional point of contact for customers and respond to requests promptly.
• Manage customer retention and renewals, ensuring timely renewal activity.
• Identify opportunities within accounts for expansions and add-ons while maintaining relationships.
• Coordinate with internal stakeholders to support quotes, sales administration, and CRM updates.

Skills

Customer relationship management

Account management

Renewals management

Communication skills

Tools

Excel

Outlook

Salesforce

Job description

Hexagon Manufacturing Intelligence is seeking an Inside Sales Representative to manage assigned customer accounts, renewals, and expansion opportunities in a remote US-based role. You will build trusted relationships, coordinate with cross-functional teams, and drive on-time renewals and add-on sales while working independently in a flexible, customer-focused environment.

The role emphasizes proactive follow-up, CRM accuracy, and collaboration with sales and support teams to achieve growth