Client Success & Inside Sales — Training & Consulting

HazTek Safety Management; Medford Township (NJ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental, Vision Insurance

PTO

Paid Holidays

Professional Development & Education

Job summary

HazTek Safety Management is seeking a Customer Service Representative to own training and consulting customers from first inquiry to project completion and follow-up. You will qualify opportunities, scope projects, and build proposals with support from the Training and Consulting Manager.

You will also handle day-to-day account work, including PO tracking, issue resolution, and accurate records, while growing revenue through upselling and cross-selling of services in a fast-paced team

Qualifications

• High School Diploma or equivalent required.
• Five years of customer-facing work experience required.
• Two years in inside sales, account management, or sales support with quoting experience.
• Experience qualifying opportunities and following up on quotes.
• Experience managing purchase orders and CRM records.

Responsibilities

• Own HazTek’s training and consulting customers from inquiry through project completion and follow-up.
• Qualify inquiries by confirming scope, budget, timing and decision authority.
• Scope training and consulting projects and gather requirements for pricing.
• Build quotes/proposals with the Training and Consulting Manager.
• Present pricing and terms and secure agreements or purchase orders.
• Maintain CRM records and report on pipeline and forecast.

Skills

Verbal communication

Written communication

CRM systems

Microsoft Office

Time management

Multi-tasking

Relationship building

Education

High School Diploma

Tools

CRM software

Microsoft Office

Job description

HazTek Safety Management is seeking a Customer Service Representative to own training and consulting customers from first inquiry to project completion and follow-up. You will qualify opportunities, scope projects, and build proposals with support from the Training and Consulting Manager.

You will also handle day-to-day account work, including PO tracking, issue resolution, and accurate records, while growing revenue through upselling and cross-selling of services in a fast-paced team