Remote Inside Property Contents Adjuster — Complex Claims

Allstate Foundation; Illinois; Remote; USD 60,000 - 93,000; Full time

Benefits offered by this job

Total Rewards package

Connectivity reimbursement for home/HR

Home office equipment and setup

Job summary

Allstate is hiring an Inside Property Contents Adjuster to handle contents claims virtually from New York or New Jersey. You will investigate coverage, write damage estimates using Xactimate, and communicate with customers to guide them through a fast, fair claim process.

Responsibilities include negotiating settlements, coordinating with structure adjusters, and using data to influence decision making. A strong customer service mindset and independent work style are essential.

Qualifications

• Investigate property claims and interpret policies to determine coverage.
• Handle contents claims using advanced video tech and write damages estimates.
• Communicate empathetically with customers and guide them through the claim process.
• Negotiate settlements in line with standard methodologies and timelines.
• Collaborate with structure adjusters to ensure holistic claim handling.

Responsibilities

• Investigate property claims with attention to detail and coverage determination.
• Coordinate with vendors and use video tools to assess damages and prepare estimates.
• Maintain clear, compassionate communication with customers throughout the process.
• Negotiate settlements in accordance with company practices and legal requirements.
• Work with other teams to ensure complete and accurate claim handling.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Time Management

Working Independently

Xactimate

Education

Bachelor's Degree

Tools

Xactimate

Job description

Allstate is hiring an Inside Property Contents Adjuster to handle contents claims virtually from New York or New Jersey. You will investigate coverage, write damage estimates using Xactimate, and communicate with customers to guide them through a fast, fair claim process.

Responsibilities include negotiating settlements, coordinating with structure adjusters, and using data to influence decision making. A strong customer service mindset and independent work style are essential.