Remote Large-Loss Contents Claims Adjuster (NY/NJ)

Allstate Insurance Co.; Texas; Hybrid; USD 60,000 - 93,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Job summary

Allstate Insurance Co. seeks an Inside Property Contents Adjuster to manage virtual contents claims in New York or New Jersey. You will review coverage, collaborate with onsite vendors via video, and write damage estimates, guiding customers through a fast, fair claim process.

The role emphasizes empathetic communication, independent work, and accurate documentation while negotiating settlements and supporting the claims team with data-driven insights.

Qualifications

• Residency within New York or New Jersey.
• 4+ years of experience using Xactimate for complex contents estimating.
• Experience handling property insurance claims.
• Bachelor's Degree.
• Value delivering effortless customer service.
• Ability to work independently starting from home.

Responsibilities

• Serve as the Customer Service Expert, caring for customers and guiding them through the claim process.
• Investigate property claims and determine coverage based on policies.
• Communicate via phone, email, and video to streamline the claims process.
• Negotiate settlements with customers, vendors, and third parties following standard methodologies.
• Utilize tools and data analytics to document and influence claim decisions.
• Maintain accurate documentation of each claim in the claims system.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Multitasking

Time Management

Working Independently

Education

Bachelor's Degree

Tools

Xactimate

Job description

Allstate Insurance Co. seeks an Inside Property Contents Adjuster to manage virtual contents claims in New York or New Jersey. You will review coverage, collaborate with onsite vendors via video, and write damage estimates, guiding customers through a fast, fair claim process.

The role emphasizes empathetic communication, independent work, and accurate documentation while negotiating settlements and supporting the claims team with data-driven insights.