Remote Inside Property Contents Adjuster

Allstate Private Limited; Northern (KY); Hybrid; USD 60,000 - 93,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Work from home

Job summary

Allstate is seeking an Inside Property Contents Adjuster who can work remotely, handling complex contents claims with independence and empathy. You will conduct coverage investigations, negotiate settlements, and collaborate with vendors to produce accurate damage estimates.

The role emphasizes strong communication, data-driven decision making and the ability to manage large inventories while maintaining excellent customer service.

Qualifications

• 3+ years of experience using estimating software like Xactimate for complex contents estimating.
• Experience handling property insurance claims.
• Experience managing 100+ inventory items per claim.
• Value providing an effortless customer service experience.
• View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions.
• Are organized and able to multi-task in a fast-paced environment.
• Are known for clear and professional communication – both written and verbal.

Responsibilities

• Handle escalated claims files that have complex contents.
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate.
• Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Coordinate with structure adjusters to ensure holistic handling of the claim file.
• Use data and analytics to tell a story and influence decision making.

Skills

Active Listening

Communication

Critical Thinking

Customer Service

Empathy

Insurance Claims

Multitasking

Organizing

Working Independently

Tools

Xactimate

Job description

Allstate is seeking an Inside Property Contents Adjuster who can work remotely, handling complex contents claims with independence and empathy. You will conduct coverage investigations, negotiate settlements, and collaborate with vendors to produce accurate damage estimates.

The role emphasizes strong communication, data-driven decision making and the ability to manage large inventories while maintaining excellent customer service.