Remote Injury Claims Specialist – Auto & Liability

State-Farm-319b4913; Murfreesboro (TN); Remote; USD 70,000 - 84,000; Full time

Benefits offered by this job

Annual raise and bonus

Health benefits options

Retirement plan with company matching

Job summary

State Farm is seeking a Remote Claim Specialist for Auto Injury in the Murfreesboro, Tennessee area. The role focuses on reviewing and managing injury claims with a commitment to Remarkable service while supporting policyholders through the claims process.

Candidates should reside within 50 miles of Murfreesboro, TN. A Bachelor's degree is preferred, and the position offers opportunities for growth, product knowledge, and a comprehensive benefits package.

Qualifications

• Excellent communication and interpersonal skills required.
• Proven empathy and de-escalation abilities.
• Attention to detail and strong organizational skills.
• Strong analytical and decision-making capabilities.

Responsibilities

• Review injury claims to determine coverage, liability, and damages.
• Investigate by gathering information, interviewing involved parties, and reviewing documentation.
• Assess medical records, police reports, and related documents to evaluate injuries and liability.
• Negotiate settlements within policy limits to ensure fair compensation.
• Document all claim activities and prepare required reports.
• Collaborate with legal, medical, and risk teams to ensure proper handling.
• Handle difficult and emotional investigations with professionalism.

Skills

Communication

Empathy

Detail-oriented

Critical thinking

Multi-tasking

Accountability

Resourcefulness

Education

Bachelor's degree (preferred)

Job description

State Farm is seeking a Remote Claim Specialist for Auto Injury in the Murfreesboro, Tennessee area. The role focuses on reviewing and managing injury claims with a commitment to Remarkable service while supporting policyholders through the claims process.

Candidates should reside within 50 miles of Murfreesboro, TN. A Bachelor's degree is preferred, and the position offers opportunities for growth, product knowledge, and a comprehensive benefits package.