Remote Auto Injury Claims Specialist - Impact & Growth

State Farm; Murfreesboro (TN); Remote; USD 70,000 - 84,000; Full time

Benefits offered by this job

Annual raise & bonus

Health insurance coverage

Tuition assistance

401(k) plan

Generous PTO

Matching gifts

Job summary

State Farm is seeking a Claim Specialist within the Injury claims area. The role focuses on reviewing bodily injury and related claims, conducting thorough investigations, and negotiating settlements in line with policy terms.

You will collaborate with legal, medical, and risk teams while maintaining meticulous documentation. The position is remote with a 50-mile requirement from Murfreesboro, TN, and requires adaptability to flexible hours.

Qualifications

• Bachelor's degree is preferred.
• Excellent communication and interpersonal skills to interact with clients, agents, and stakeholders.
• Detail-oriented with strong organizational and analytical skills.

Responsibilities

• Reviewing and analyzing injury claims to determine coverage, liability, and damages.
• Conducting thorough investigations by gathering information, interviewing involved parties, and reviewing documentation.
• Evaluating medical records, police reports, and related documents to assess injuries and liability.
• Negotiating settlements with claimants within policy limits.
• Documenting all claim activities and preparing reports.
• Collaborating with internal teams including legal, medical, and risk assessment for proper handling.
• Handling may involve lawsuits and interactions with attorneys.

Skills

Communication

Empathy

De-escalation

Detail-oriented

Analytical skills

Multi-tasking

Accountability

Resourcefulness

Education

Bachelor's degree preferred

Job description

State Farm is seeking a Claim Specialist within the Injury claims area. The role focuses on reviewing bodily injury and related claims, conducting thorough investigations, and negotiating settlements in line with policy terms.

You will collaborate with legal, medical, and risk teams while maintaining meticulous documentation. The position is remote with a 50-mile requirement from Murfreesboro, TN, and requires adaptability to flexible hours.