Remote Infusion Pharmacy Tech — Patient Care & Coordination

LSHP; Las Vegas, Northern (NV, KY); Hybrid; USD 22,000 - 40,000; Full time

Benefits offered by this job

Telecommuting option

Paid time off & holidays

Medical, dental, vision insurance

401(k) Savings Plan

Job summary

UnitedHealth Group is seeking a Pharmacy Technician to manage inbound/outbound calls, assist with patient case management, and support the Benefit Verification team. The role involves onboarding new patients with a high-touch model and working across internal systems to resolve issues.

Qualified candidates will have an active pharmacy technician license, PTCB certification, and 2+ years of customer service experience.

Qualifications

• Active and unrestricted Pharmacy Technician licenses as required by state law.
• National Pharmacy Technician Certification (PTCB) requirement.

Responsibilities

• Manage inbound and outbound call center communications for inquiries and service requests.
• Perform patient case management for bleeding disorders with monthly refills and assessments.
• Collaborate with pharmacists, sales, and nursing to coordinate patient care.

Skills

Customer service

Phone/Call center

Communication

Education

Active and unrestricted Pharmacy Technician license (NV/AZ or TX)

National Pharmacy Technician Certification (PTCB)

Tools

Windows PC

EMR/computer systems

Job description

UnitedHealth Group is seeking a Pharmacy Technician to manage inbound/outbound calls, assist with patient case management, and support the Benefit Verification team. The role involves onboarding new patients with a high-touch model and working across internal systems to resolve issues.

Qualified candidates will have an active pharmacy technician license, PTCB certification, and 2+ years of customer service experience.