Remote Industry Solutions Consultant Middle Market

Hanover Insurance Group, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Hanover Insurance Group, Inc. in Worcester, MA, is seeking an Industry Segments Specialist within the Middle Market team.

This full-time, exempt role offers a Hybrid or Remote work arrangement and focuses on building industry expertise and underwriting resources to support portfolio growth. You will develop industry hubs, guidelines, risk profiles, and reference materials, while collaborating with Product, Actuarial, Marketing, Claims and underwriting leadership.

Qualifications

• Commercial insurance underwriting experience.
• Bachelor's degree in Business.
• 5+ years of insurance, underwriting, industry research, consulting, or related experience.
• Strong analytical, research, and problem-solving skills.
• Experience developing business content, training materials, presentations, or reference resources.
• Excellent written and verbal communication skills.
• Capable of internal networking and developing cross-functional partnerships to influence outcomes.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, SharePoint and Teams.

Responsibilities

• Develop, maintain, and enhance industry-focused resources and hubs for assigned industries.
• Create underwriting guidelines, industry insights, risk profiles, best practices, and reference materials.
• Develop and update content that supports underwriting decision-making and industry specialization.
• Ensure materials reflect emerging trends, market conditions, competitive developments, and priorities.
• Conduct ongoing industry research to identify trends, risks, opportunities, and market developments.
• Monitor competitor activity, industry publications, economic indicators, and regulatory changes to provide insights.
• Attend industry seminars and translate insights into actionable content.
• Support development and execution of industry strategies through analysis and recommendations.
• Assist with portfolio reviews by identifying areas for evaluation and action.

Skills

Analytical thinking

Research skills

Communication skills

Cross-functional collaboration

Time management

Education

Bachelor's degree in Business

Tools

Microsoft Office

PowerPoint

Excel

SharePoint

Teams

Job description

Hanover Insurance Group, Inc. in Worcester, MA, is seeking an Industry Segments Specialist within the Middle Market team.

This full-time, exempt role offers a Hybrid or Remote work arrangement and focuses on building industry expertise and underwriting resources to support portfolio growth. You will develop industry hubs, guidelines, risk profiles, and reference materials, while collaborating with Product, Actuarial, Marketing, Claims and underwriting leadership.