Construction Industry Solutions Director — Remote

The Hanover Insurance Group; Massachusetts; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Med & dental insurance

401(k) with match

Tuition reimbursement

Paid time off

Job summary

The Hanover Insurance Group in Massachusetts seeks a Director of Industry Segments for Construction to define and execute underwriting and portfolio strategy for the construction sector within Middle Market. This exempt, full-time role offers a hybrid or remote work arrangement and a path to leadership across underwriting and business strategy.

You will partner with underwriting leaders and cross-functional teams to drive profitability, strengthen risk selection, and guide industry initiatives

Qualifications

• Bachelor’s degree in Business, Risk Management, Insurance, Construction Management, or related field.
• 10+ years of commercial insurance, underwriting, construction operations, risk management, or related experience.
• Demonstrated expertise in Construction industry operations, exposures, market dynamics, and risk management practices.
• Experience developing and implementing underwriting, business, or portfolio strategies.
• Strong analytical and problem-solving capabilities with the ability to translate data and trends into strategic business recommendations.
• Executive communication skills and ability to influence outcomes.

Responsibilities

• Develop and lead the underwriting strategy for the Middle Market Construction industry, including target segments, risk appetite, growth initiatives, and portfolio management priorities.
• Drive profitable growth and portfolio performance through analysis of industry trends, market conditions, portfolio results, and emerging risks.
• Develop underwriting guidance, industry best practices, risk assessment frameworks, and educational resources that enhance underwriting quality and consistency.
• Lead training and knowledge-sharing initiatives that strengthen Construction industry expertise and underwriting capabilities across the organization.
• Provide consultation and strategic guidance on complex Construction accounts, portfolio challenges, and emerging industry risks.
• Monitor economic, regulatory, technological, and competitive developments impacting the Construction industry and translate insights into actionable business and underwriting strategies.
• Influence product development, underwriting programs, and go-to-market strategies that address evolving customer and market needs.
• Lead or support strategic projects designed to improve underwriting effectiveness, portfolio performance, and customer outcomes.
• Collaborate with Product, Actuarial, Claims, Risk Control, Distribution, Marketing, and Corporate Underwriting teams to advance Construction industry initiatives and business objectives.

Skills

Analytical thinking

Executive communication

Leadership

Cross-functional collaboration

Strategic thinking

Influence stakeholders

Education

Bachelor's degree in Business, Risk Management, Insurance, Construction Management, or related field

Tools

PowerPoint

Excel

Word

Teams

Job description

The Hanover Insurance Group in Massachusetts seeks a Director of Industry Segments for Construction to define and execute underwriting and portfolio strategy for the construction sector within Middle Market. This exempt, full-time role offers a hybrid or remote work arrangement and a path to leadership across underwriting and business strategy.

You will partner with underwriting leaders and cross-functional teams to drive profitability, strengthen risk selection, and guide industry initiatives