Remote Income Maintenance Caseworker: Help Families Thrive

Commonwealth of Pennsylvania; Pennsylvania; Vor Ort; USD 53.000 - 81.000; Vollzeit

Zusammenfassung

The Income Maintenance Caseworker role with the Department of Human Services in Bedford County offers a meaningful chance to help families achieve stability through clear guidance and timely casework. You will determine eligibility for programs such as Medicaid, SNAP, and LIHEAP while providing supportive customer interactions.

After training, you will perform duties including interviews, data entry, and documenting decisions in an office setting, with a Monday–Friday schedule and possible

Qualifikationen

• Four years of experience in interviewing or work requiring data analysis and interpretation.
• A bachelor’s degree or an equivalent combination of experience and training.
• Applicants will be considered to have met educational requirements within 3 months of graduating with a qualifying degree.
• PA residency requirement and potential preference for Bedford County residents.

Aufgaben

• Eligibility Review: evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: write clear and thorough case comments to record changes and document decisions.
• Deadline Management: complete all assigned work within required timeframes and established procedures.

Kenntnisse

Interviewing experience

Data analysis

Ausbildung

Bachelor's degree

Equivalent experience and training

Jobbeschreibung

The Income Maintenance Caseworker role with the Department of Human Services in Bedford County offers a meaningful chance to help families achieve stability through clear guidance and timely casework. You will determine eligibility for programs such as Medicaid, SNAP, and LIHEAP while providing supportive customer interactions.

After training, you will perform duties including interviews, data entry, and documenting decisions in an office setting, with a Monday–Friday schedule and possible